During your complimentary in-home walkthrough, we will discuss the overall condition of your home, your cleaning priorities, and any existing conditions that may affect the cleaning process. This walkthrough allows us to create a customized cleaning plan, provide an accurate estimate, identify any safety concerns, and help protect both your home and our employees.
Please inform your Halo’s Hygienic Housecleaning, LLC representative of any known conditions, concerns, or special instructions, including but not limited to the following:
General Home Information
- Overall condition of the home (well maintained, recurring service, moderate cleaning, deep cleaning, move-in, move-out, or neglected areas)
- Areas requiring extra attention
- Rooms or areas not included in the cleaning
- Rooms or items that should not be entered, cleaned, or moved
- Recent remodeling, construction, or repair work
- Any areas currently under repair
Floors & Household Surfaces
- Scratched or damaged hardwood flooring
- Loose, cracked, chipped, or broken tile
- Loose flooring or soft subfloors
- Carpet stains, burns, tears, ripples, or carpeting needing stretching
- Delicate flooring requiring specialty care
- Natural stone requiring special products
- Scratched countertops, sinks, tubs, or shower doors
- Damaged or loose baseboards
Walls, Ceilings, Trim & Wall Finishes
Walls, Ceilings, Trim & Wall Finishes
Our goal is to fully understand your home, discuss your expectations, identify any existing conditions, answer your questions, and create a customized cleaning plan that provides exceptional service while protecting your home, belongings, and our employees.Please identify any existing wall conditions, damaged surfaces, or special wall finishes before cleaning begins. Different paint finishes and wall coverings require different cleaning methods, and some surfaces are more delicate than others.
- Holes, dents, scratches, or damaged drywall
- Peeling, chipped, or damaged paint
- Water stains
- Ceiling damage
- Loose trim or crown molding
- Mold or mildew concerns
- Wallpaper that is loose or peeling
- Existing Wall Conditions
- Please inform us if any of the following are present:
- Holes, dents, scratches, or damaged drywall
- Peeling, chipped, bubbling, or flaking paint
- Water stains or water damage
- Ceiling stains or ceiling damage
- Loose trim or crown molding
- Loose or damaged baseboards
- Cracked drywall or settling cracks
- Mold or mildew
- Smoke or nicotine residue
- Grease buildup
- Scuff marks
- Crayon, marker, pencil, or pen marks
- Nail holes or wall anchors
- Previous drywall repairs or patchwork
- Loose or peeling wallpaper
- Wallpaper seams lifting
- Textured walls requiring special care
- Walls that have been recently painted
- Walls that have never been cleaned
- Areas that should not be cleaned or washed
- Any other wall condition requiring special attention
- Wall Finish or Paint Type (If Known)
- Please identify the wall finish if known:
- Existing stains or discoloration
- Flat (Matte)
- Flat Enamel
- Eggshell
- Satin
- Pearl
- Low Sheen
- Semi-Gloss
- High Gloss / Gloss
- Oil-Based Paint
- Latex (Water-Based) Paint
- Acrylic Paint
- Chalk Paint
- Limewash
- Whitewash
- Venetian Plaster
- Faux Finish
- Textured Finish (Orange Peel, Knockdown, Skip Trowel, Popcorn, etc.)
- Wallpaper
- Vinyl Wall Covering
- Unknown
- Wall Washing Requests
- If wall washing services are requested, please discuss:
- Areas to be washed
- Smoke residue
- Grease accumulation
- Children’s handprints
- Pet marks
- Areas requiring spot cleaning
- Areas requiring only dusting
- Walls requiring specialty cleaning products
- Surfaces requiring extra caution due to age or delicate finishes
- Please Note: Some wall finishes—including flat, matte, chalk, limewash, whitewash, older painted surfaces, wallpaper, and specialty decorative finishes—may not tolerate wet cleaning
Doors, Windows & Fixtures
- Broken or cracked windows
- Windows that do not open or are painted shut
- Loose door handles
- Loose hinges
- Doors that stick
- Broken locks
- Loose towel bars
- Loose toilet paper holders
- Loose cabinet handles or knobs
- Loose faucets or plumbing fixtures
- Loose light fixtures or ceiling fans
Kitchen
- Appliance concerns
- Garbage disposal issues
- Refrigerator or freezer concerns
- Damaged countertops
- Scratched sinks or faucets
- Loose cabinet doors or hinges
- Areas requiring special attention
Bathrooms
- Existing plumbing leaks
- Low water pressure
- Loose toilets
- Loose faucets
- Loose shower fixtures
- Mold in grout or caulking
- Damaged shower doors
- Existing stains or mineral buildup
Electrical & Plumbing
- Non-working outlets
- Loose or cracked outlet covers
- Faulty switches
- Lighting concerns
- Plumbing leaks
- Slow drains
- Areas that should not be unplugged
- Electrical concerns requiring special attention
Furniture, Décor & Fragile Items
Please identify any valuable, delicate, fragile, unstable, or sentimental items requiring special care.
This includes:
- Loose or unstable picture frames
- Loose mirrors
- Wall-mounted artwork
- Floating shelves
- Loose shelving
- Curtain rods or window treatments
- Fragile artwork
- Glass décor
- Crystal
- Porcelain
- China cabinets
- Antiques
- Heirloom furniture
- Collectibles
- Musical instruments
- Televisions
- Computers
- Electronics
- Delicate lamps
- Decorative lighting
- Houseplants
- Aquariums
- Bird cages
- Decorative centerpieces
- Seasonal decorations
- Loose furniture
- Unstable shelving
- Stacked storage bins
- Items balanced in unstable locations
- High-value or irreplaceable items
- Items that should not be moved or cleaned
Please point out any loose fixtures, fragile items, or special handling instructions before cleaning begins.
Pets
- Number and type of pets
- Indoor or outdoor pets
- Areas where pets will remain during service
- Pets with anxiety, aggression, or escape tendencies
- Indoor pet accidents
- Pet feeding instructions (if applicable)
Environmental Conditions
- Existing mold or mildew
- Pest activity
- Previous rodent activity
- Rodent droppings
- Musty odors
- Smoke odors
- Water damage
- Moisture concerns
- Ventilation issues
Laundry & Household Preferences
- Laundry instructions
- Bed-making preferences
- Towel folding preferences
- Ironing requests
- Preferred cleaning products
- Fragrance sensitivities
- Allergy concerns
Safety Concerns
Please inform us of any known safety concerns, including:
- Loose flooring
- Weak stairs
- Structural concerns
- Electrical hazards
- Plumbing leaks
- Hidden hazards
- Limited access areas
- Security alarms
- Locked rooms
- Anything that could create a safety risk during cleaning
Our goal is to fully understand your home, discuss your expectations, identify any existing conditions, answer your questions, and create a customized cleaning plan that provides exceptional service while protecting your home, belongings, and our employees.